Privacy Policy

 Lords Landscaping (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

Information We Collect

We may collect the following types of personal information:

• Name
   
• Phone number
   
• Email address
   
• Billing or service address
   
• Project details or order information
   
• Payment information (processed securely through third-party payment providers)
   
• Any information you voluntarily provide through contact forms, in-store interactions, or consultations
   

How We Use Your Information

We use your information to:

• Provide landscaping and garden retail services
   
• Schedule appointments and deliveries
   
• Send estimates, invoices, and order confirmations
   
• Communicate regarding ongoing or completed projects
   
• Respond to customer service inquiries
   
• Improve our services and customer experience
   
• Send SMS communications if consent has been provided
   

SMS Communications

If you provide your phone number through our website, in-store checkout, or during consultations, you may opt in to receive SMS messages from Lords Landscaping.

These messages may include:

• Appointment confirmations and reminders
   
• Delivery notifications
   
• Order updates
   
• Project coordination
   
• Customer service communications
   

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly.

SMS consent is not shared with third parties or affiliates for marketing purposes.

How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only with trusted third-party service providers necessary to operate our business, such as:

• Payment processors
   
• Scheduling software providers
   
• SMS communication platforms
   
• Website hosting providers
   

These providers are obligated to safeguard your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Privacy Rights

You may request to:

• Access the personal information we have about you
   
• Correct inaccurate information
   
• Request deletion of your information (subject to legal requirements)
   
• Opt out of SMS communications at any time by replying STOP
   

To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Lords Landscaping

35577 Atlantic Ave

Phone: (302)539-6119

Email: support@lordslandscaping.com